Responsible Gaming is not just a policy — it is 3xxw's core commitment. Every feature listed below is available to you at no cost.
Set how much BDT you deposit daily, weekly, or monthly — in advance. Decreasing your limit takes effect immediately; increasing it requires a 7-day waiting period.
Set a limit on how long you play in one session. Once the time is up, the platform will automatically show a break prompt and end the session if needed.
Need to take a breather? Temporarily suspend your account for anywhere between 24 hours and 30 days — no questions asked.
Activate a Self-Exclusion lasting between 6 months and 5 years. Your account cannot be reactivated during this period.
Set a limit on how much you can lose before betting is blocked. This protects you from chasing losses in the heat of the moment.
For addiction-related concerns, our trained support team is here to help — in complete confidence, free of charge, 24/7.
Playing within your limits significantly reduces your risk.
Responsible Gaming refers to a mindset where players treat gaming as a form of entertainment — not as a source of income or a way to solve problems. At 3xxw, Responsible Gaming is not just a rule; it is a way of playing.
Online gaming is growing rapidly in Bangladesh, with millions of people enjoying slots, betting, bingo, and sports games every day. To ensure this stays a fun experience and never becomes a burden, 3xxw has built a comprehensive responsible gaming framework.
Remember: responsible gaming doesn't mean stopping play. It means playing at the right time, within the right limits, and with the right mindset.
Core principles: Gaming should be enjoyable. The moment it starts to feel like pressure rather than fun, it is time to take a break.
3xxw's Responsible Gaming framework includes financial limit-setting, session time management, self-assessment tools, and access to professional support. Every feature is easily accessible from your Account Settings.
Problematic gaming usually develops gradually. It can be hard to notice when recreational play starts crossing a line. Read through the signs below carefully:
Even a single warning sign is worth taking seriously. Contact 3xxw support today or use the self-assessment tool.
After logging into 3xxw, head to "Account Settings" to find all responsible gaming tools in one place. Each tool is clearly explained in plain language and works smoothly on mobile.
| Tools | Effective time | To change |
|---|---|---|
| Lowering deposit limit | Instant | At any time |
| Raising deposit limit | After 7 days | 7-day waiting period after request |
| Session time limit | Instant | After 24 hours |
| Cooling-off (1–30 days) | Instant | Automatically, after the period ends |
| Self-Exclusion (6 months – 5 years) | Within 72 hours | Via support only, after the period ends |
| Loss limit | Instant | After 7 days (to increase) |
Reducing limits or increasing protections always takes effect immediately. This is by design — so you can protect yourself in the moment, without delay.
The most important step in Responsible Gaming is setting limits from the very beginning. 3xxw recommends deciding on the following when you first open your account:
A simple rule for budgeting:
Monthly income − (rent + food + transport + savings + family expenses) = remaining entertainment budget. Allocate no more than 20% of that remainder to gaming.
Self-Exclusion is the most powerful responsible gaming tool available. If you feel you need an extended break, follow the steps below:
Log in to your account — Log in to your 3xxw account and go to the "Settings" menu.
Open the "Responsible Gaming" section — Find all your safety tools in one place. Click the "Self-Exclusion" option.
Select a duration — 6 months, 1 year, 2 years, 3 years, or 5 years — choose the option that works best for you.
You will receive a confirmation email — Your account will be closed within 72 hours of your request, and a confirmation will be sent to your email.
Reactivation after period ends — After the set period ends, your account can only be reactivated through the support team. This process is deliberately designed to take time.
Important: Any attempt to open a new account during a Self-Exclusion period will be detected and blocked by our system. We take responsible gaming seriously.
3xxw strictly prohibits anyone under 18 from using the platform. Age verification is mandatory at registration, and any account suspected of belonging to a minor may be suspended for review at any time.
If you are a parent or guardian and want to prevent your child from accessing this site, please take the following steps:
Answer the following questions honestly. If you answer "yes" to more than 3, it may be time to seek support.
I sometimes spend more than my set budget and feel regret afterwards.
When I lose, I place more bets to try to win the money back.
Family or friends have expressed concern about my gaming.
I have gambled using borrowed money or by dipping into my savings.
I feel restless or irritable when I cannot play.
Gaming is affecting my work, sleep, or family relationships.
I have hidden my gaming spending from family or friends.
3 or more "Yes" answers is a cause for concern. Reach out to 3xxw support — we are here to help, not to judge.
3xxw believes no player should have to face challenges alone. Our trained support team is available 24/7, every day of the week — with complete confidentiality.
Click the chat button at the bottom of any page on the platform. Average response time is under 2 minutes.
[email protected] — detailed responses are typically provided within 24 hours.
Seeking help for Responsible Gaming is not a sign of weakness — it is a sign of courage. Take action today.